Frequently Asked Questions (FAQ)

When buying a refurbished computer there may be many questions that could arise. It is an important purchase, as your work and schoolwork will done on the computer you choose. That is why would we like to guide you in your decision making with these frequently asked questions when buying a refurbished PC.

What is a refurbished pc?

A refurbished computer has been prepared and fixed to be used again for another owner. This may a computer that was still working, but has had internal components upgraded to enhance the performance of the computer to match modern day performance. The operating system is also always upgraded to Microsoft’s latest version. These computers then go through rigorous testing of all components to ensure functionality. The refurbishment process is repairing, testing, cleaning, and cosmetic improvements. This provides you the customer with an up to date computer that works and looks like brand new at an affordable price.

How Long Will it Take to Receive My Computer?

Your computer will arrive within 2-5 business days from your purchase date. We strive to provide the fastest shipping possible by handling your order the same business day it was ordered so it may arrive to you as soon as possible. Please contact us if you need 2 day shipping.

What is my Computer’s Return Policy?

You may return your order within 30 days of your purchase date. Please contact us to open an RMA.

Does my Computer Come with a Warranty?

Yes. Your computer comes with a 90 day warranty from your purchase date. This warranty covers fixing your computer in the case that it no longer works properly. Our certified technicians will replace any component that may be defective and run rigorous tests again to ensure your computer is in perfect working condition again.

What does my Computer Bundle Come With?

This depends on the product you choose. Please refer to the listing that you are purchasing, everything that you see in the picture and the description will be included. Components that are standard with all orders are cables that are necessary to power on the computer.

Does my Computer have WIFI?

This depends on the product you choose. If the bundle you have chosen does not say it includes WIFI, you may add this to your cart using the link below.

Does my Computer Come with an Antivirus?

Yes. If your computer comes with Windows installed, your computer will have Windows Security included free of charge. Windows Security continually scans for malware (malicious software), viruses, and security threats. In addition to this real-time protection, updates are downloaded automatically to help keep your device safe and protect it from threats.

Does my Computer Work for Gaming?

This will depend on the type of game you are looking to play. You will need to check the specifications needed for the game and compare it to the computer you are purchasing. You can also check out our Gaming PCs, these are specially tailored to be compatible with most popular games.